I am a Senior Technical Advisor for Apple. I work mainly with iOS devices (that’s iPhones, iPads, and iPod Touches) and Apple Watches. I also support Mac hardware, OS X, and iTunes/iCloud. I’m incredibly fortunate in that I get to work for a great company that I love, and I get to do it from my home here in metro Atlanta, Georgia!

I also do some consulting, and have done some freelance writing. I specialize in helping non-technical people clarify their business and personal goals and choose the right products and services to help them reach those goals.

I’ve done general, technical, health and business writing. My articles on here have been chosen to represent that variety. They’re a bit dated, but that’s the nature of the business. Unfortunately, the bulk of my work as a technical writer is subject to confidentiality agreements, and cannot be placed in a portfolio. The same caveat applies to business plans and proposals.

My résumé is also available, or you can certainly check me out on LinkedIn.

Please contact me if you’re interested in how I can help you.

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  1. russel says:

    Great article, I have a blog too, I have been wondering – Is there anything you could do to stop someone plagarising your work? If you have a lot of content online like you do, occasioinally you see it appearing somewhere else on the netinternet. Its so unfair and I’m not sure how to stop it. Any tips?

    • cyn says:

      You can limit your feeds so they don’t show full articles, and there are some services that claim that (for a fee) they can “watermark” your text so that it can be located and stopped when it is stolen. I don’t think there’s truly a way to stop the theft of it altogether, though.

  2. tutu says:

    Hey there! Do you use Twitter? I’d like to follow you if that would be ok. I’m absolutely enjoying your blog and look forward to new posts.

  3. Maryjane Flora says:

    This is an excellent website.

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