I am a Senior Tech­ni­cal Advi­sor for Apple. I work mainly with iOS devices (that’s iPhones, iPads, and iPod Touches) and Apple Watches. I also sup­port Mac hard­ware, OS X, and iTunes/iCloud. I’m incred­i­bly for­tu­nate in that I get to work for a great com­pany that I love, and I get to do it from my home here in metro Atlanta, Georgia!

I also do some con­sult­ing, and have done some free­lance writ­ing. I spe­cial­ize in help­ing non-technical peo­ple clar­ify their busi­ness and per­sonal goals and choose the right prod­ucts and ser­vices to help them reach those goals.

I’ve done gen­eral, tech­ni­cal, health and busi­ness writ­ing. My arti­cles on here have been cho­sen to rep­re­sent that vari­ety. They’re a bit dated, but that’s the nature of the busi­ness. Unfor­tu­nately, the bulk of my work as a tech­ni­cal writer is sub­ject to con­fi­den­tial­ity agree­ments, and can­not be placed in a port­fo­lio. The same caveat applies to busi­ness plans and proposals.

My résumé is also avail­able, or you can cer­tainly check me out on LinkedIn.

Please con­tact me if you’re inter­ested in how I can help you.

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  1. russel says:

    Great arti­cle, I have a blog too, I have been won­der­ing — Is there any­thing you could do to stop some­one pla­garis­ing your work? If you have a lot of con­tent online like you do, occa­sioinally you see it appear­ing some­where else on the net­inter­net. Its so unfair and I’m not sure how to stop it. Any tips?

    • cyn says:

      You can limit your feeds so they don’t show full arti­cles, and there are some ser­vices that claim that (for a fee) they can “water­mark” your text so that it can be located and stopped when it is stolen. I don’t think there’s truly a way to stop the theft of it alto­gether, though.

  2. tutu says:

    Hey there! Do you use Twit­ter? I’d like to fol­low you if that would be ok. I’m absolutely enjoy­ing your blog and look for­ward to new posts.

  3. Maryjane Flora says:

    This is an excel­lent website.

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